Ask RiotACT: Home phone services in Lawson

Lawson has NBN. So you can use any provider (including Telstra BTW) that provides home phone over NBN.

As you will most likely have NBN fibre to the home you can have that service delivered as an anlogue port on the NBN box called the UNI-V (which you then connect a traditional home phone handset), or you can use an IP service provider with either an IP phone or terminal adaptor. Many companies that bundle phone and Internet will include a modem with the terminal adaptor built in, or provide an IP phone.

If you go the UNI-V port way you DON’T have to buy an internet service, though many companies will tell you otherwise and try and make you buy one.

Here is the NBN fact sheet for voice services on NBN:

http://www.nbnco.com.au/content/dam/nbnco2/documents/voice-on-the-nbn-fact-sheet.pdf

BTW, I have fibre NBN and I use mynetfone and have an IP phone they sold me. I pay about $130 per year which includes lots of calls. As it is an IP service and mynetfone is not my Internet service provider, I use Skymesh, the data counts for my Internet data count, but in our case we don’t use it enough to notice or worry.

Did you try contacting Telstra?

There’s no Telstra infrastructure because it’s a greenfield NBN installation.
Contact literally any RSP that sells services on the NBN (Telstra included).