22 August 2025

Who is hungry in Canberra? This heat map paints a disturbing picture of food insecurity in the ACT

| By Genevieve Jacobs
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three people standing guard outside van

OzHarvest says demand for food is rising constantly in Canberra. Photo: File.

It’s common knowledge in Canberra’s community sector that hunger is on the rise.

In the past few weeks, I’ve spent time at Anglicare in Reid, where they are busier than ever and planning to expand while struggling for the necessary funds.

At the Salvos in Queanbeyan, there’s a queue out the door when they open and hardly room to swing a cat in the storage area. We connected them with a generous donor who provided a commercial fridge, enabling them to store meat, milk, and other perishables again.

Helping ACT has storage areas around the city, wherever it can find shelving and space to stack and pack food, and has expanded its school breakfast program.

Tuckerbox at Hackett and other smaller pantries must limit the amount of fresh veggies they put out for collection because they’d all be gone in minutes.

And OzHarvest, now with a third ACT van, is delivering over 28,000 meals per week to 64 different destinations. They have 22 new local agencies on a waitlist to receive food donations with inquiries steadily increasing.

Their research indicates that demand in Canberra continues to increase, with well over half the agencies they support in the ACT unable to keep up with demand.

So who is hungry in Canberra? And why?

map of Canberra

Canberra’s food demand hotspots, according to OzHarvest. Image: OzHarvest

OzHarvest maps demand across all the agencies in all the areas where they deliver. That information provides some interesting indicators.

Demand is strong in the inner city, where many agencies have traditionally been located. There’s also a major hot spot in Queanbeyan, where the likes of the Salvos and St Benedict’s are struggling to meet demand.

But food is being supplied right across the inner north from Ainslie and Hackett, moving out to West Belconnen. There are two large hot spots in Gungahlin and Tuggeranong, a cluster around Woden, and another spot where demand is high around Narrabundah.

No area of the ACT has low demand. Every town centre – and many suburbs – have agencies supplying people who need food, sometimes urgently. The need is literally in your backyard, no matter where you live.

People seeking food in the city centre are often accessing other support services. They may be the “visible homeless”, struggling with multiple problems. They represent a complex, relatively small proportion of the food insecurity problem.

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But local agencies tell OzHarvest that 37 per cent of users are approaching them for the first time, the highest rate across Australia of those needing food support. Some of them will be the victims of family and domestic violence – a common causal factor in food insecurity. Many will be partially or fully employed, working two to three jobs to meet their mortgage payments.

Canberra’s food support system is willing and generous but overwhelmed.

It’s a great idea to connect people with social services when they collect food, but how can you do that when you’re so busy ensuring people have food that you can barely keep the shelves stacked?

How do we support the people who are providing food in the first place? How can we ensure that people running street pantries aren’t overwhelmed, that the food supply meets demand, and that there is a safe place to store food?

How do we ensure that food is fresh and safe for consumption? And how do we give hungry people some dignity when many of them feel shame and despair at needing help?

A food insecurity report is pending from the ACT Government. We need practical, workable solutions that coordinate food supply. And every one of us needs to recognise that the problem of hunger is right here in our own backyard. Literally.

Genevieve Jacobs is the CEO of Hands Across Canberra, the ACT’s community foundation.

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There are a few things I’m going to say that may seem insensitive, however, please bare with me.

There is absolutely a crisis within our community regarding cost of living, and in a country like Australia, that is shameful.

While this article speaks of the tremendous work done, often by volunteers and charities, what I’d like to raise is the circumstances in which contribute towards food insecurity, or more broadly cost of living.

Our son lives in the inner-west of Sydney and the streets are littered with sleeping bags, blankets and a few minor possessions of the homeless. There is often a cardboard box with a few dollars in it, left by passers-by. Many years ago, I asked him about what I’d seen and he said that it wasn’t hard for people’s circumstances to spiral down. You lose your job, marital breakdown etc and next thing you cant afford the rent and in a city with high housing costs, you are on the streets.

We see plenty of this now in Canberra; where winters are bitterly cold, people pitching tents and sheltering under tarpaulins.

For many years, my better half worked for an organisation that also as part of it’s charter, provided food hampers to the needy. The demand was such that they had to restrict hampers to once a month. Whether appropriate or not, they shared names with other some of the other local organisations. Many of the people would go from place to place. It wasn’t so much that they were being ripped up; charities for feeding them. What was common was that the vast majority of the clients were more fortunate than those we now see in tents. They were living in government housing, and there was always money for alcohol and cigarettes. In effect, the charities were enabling their vices.

Locally, Canberra is also a high cost housing city, and I can’t help feeling that our own government’s policies contribute to housing costs. Land Tax is an obvious one. These costs form part of the cost of ownership for landlords and ultimately get passed onto their tenants.

Our local government has housing stocks that aren’t available, but rather than repair them, they seem more interested in building a few high cost high energy efficient properties. Great to have energy efficiency, however living in a tent has a lower energy rating than a poorly insulted vacant house.

It appears that locally our priority isn’t about releasing land, to enable the construction and supply of more homes, but to expand LR and enable developers to build 1 and 2 bedroom apartments.

The cost of energy is horrendous. We live in a country with an abundance of gas, and yet, it’s exported overseas with inadequate affordable supplies retained for Australians. Our electricity prices are also ramping up; the majority of ACTEWAGL’s last price increase was to pay for the ACT Government’s feed-in tariff incentives for business.

I fear that unless some of the issues that contribute to the problem are addressed, the numbers of the hungry will grow.

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