4 July 2025

Charities fear new fee will turn people off volunteering, leaving vulnerable people struggling

| By Nicholas Ward
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hands holding a brochure from a range of information sheets on a table

Canberra’s peak bodies for volunteers and the community sector are angry about plans for a new fee which will impact volunteers. Photo: Woden Community Service.

A decision to introduce a fee for vital Working With Vulnerable People (WWVP) checks will turn away potential volunteers at a time when not for profits need all the help they can get, community groups say.

For more than a decade, volunteers registering for WWVP checks have not had to pay a fee. However, in last week’s ACT Budget, the government announced it will introduce an $11 levy from 1 September, a move which has angered the city’s leading volunteering body.

VolunteeringACT fears that a new barrier will turn away potential volunteers at a time when Canberra’s not-for-profits are struggling with numbers.

CEO Jean Giese said the fee would be another financial barrier to volunteering.

“The ACT Government should be making it easier, not harder, for people to contribute to their communities,” she said.

“Volunteers already give their time, their energy and their money. Research shows they spend $12.76 out of their own pocket for every hour they volunteer and nearly two-thirds of all volunteering costs are absorbed by the volunteers themselves.”

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Greens MLA Laura Nuttal is sponsoring a petition which calls on the government to scrap the fee.

The petition, which is open until 14 September, outlines the negative impacts the fee will have on volunteers and community groups.

“Volunteering rates are far too low in Canberra and only declining,” it says.

“Deficit reduction is important, but it’s also important to raise revenue in a way that doesn’t hurt the poorest in society, who generously give their time as volunteers or receive help from volunteer groups.”

Ms Nuttall said volunteers played a vital role in the community.

“We have serious concerns about what could be a financial disincentive from the government. These cards are of course absolutely essential for volunteers who work with children or other vulnerable people,” she said.

“Not all volunteers need this check and if the government is struggling with an increased demand from those who don’t require it, they should look into how they can better advise volunteers when and when not to apply.”

The ACT’s community sector peak body ACTCOSS is also against the fee.

CEO Dr Devin Bowles said cuts to the community sector could have negative impacts.

“The decision to levy a charge on people who need a Working with Vulnerable People Card to volunteer is deeply regrettable,” he said.

“Government should not tax activities that it wants to promote and many volunteers are students or retired and on fixed incomes. The last thing our community needs is a disincentive to volunteer.”

Dr Bowles also highlighted the benefits of volunteers and charities and said they were invaluable in keeping people out of the overtaxed health system.

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“Investment in the community sector provides a strong return on investment for the Government,” he said.

“Much of our work focuses on preventative mechanisms which save money as less people require costly crisis support downstream.

“Investment in the community sector is not just economically savvy, it reflects a society that values the well-being of all people.”

Ms Nuttall agreed and said for the good of the community and the economy, the city could not afford to lose volunteers.

“If volunteer work in the Territory was paid work instead, it would set us back $3.3 billion annually,” she said.

While $11 may not seem like a large amount to pay, Ms Giese said charities already struggling to attract people to donate their time could be impacted.

“This isn’t just a small administrative change,” she said.

“It’s a policy decision that sends a dangerous message and will likely result in fewer people stepping up to volunteer, especially young people, people on low incomes, retirees and others already feeling the pressure of rising living costs.”

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Junior sport always struggles for volunteers, particularly parent coaches.

All coaches of junior teams now have to have WWVP checks. That’s reasonable. But adding a fee for the check will only make it harder for strugglingly volunteer run junior sporting clubs to get the volunteers they need to run teams.

This is a dumb tax that has been applied by someone who either hasn’t thought through the implications or doesn’t care.

Seano 100% agree with you on all of that. its hard enough for sporting clubs to get volunteers, this will only make it harder and the clubs will have to wear the cost if they want to attract volunteers.

although from experience with junior sport, some of the WWVP cards that were handed out years ago are not worth the paper they are written on.

The only serious problem we ever had with volunteers was getting enough of them. And this is just another hurdle when junior sports is already very expensive, particularly for larger families.

Seano i think all sporting clubs are going through that. most parents want everything but dont want to give anything. this will certainly add another level to trying to get helpers.

i still remember one person got his WWVP card but the club was told he needed to be supervised around children. they never gave anymore info as to why and this made it very difficult for the club as a whole to accept and arrange supervision.

Gosh maybe the MlLAs can pay for all of us who do the volunteering from their salaries. Another cretinous policy decision in a line of recent stupid ones like trying to close the respite centre in Rivett. Why put barriers in the way of people who help out in the Canberra community out of kindness and do jobs the govt cannot afford to pay for

This is nothing new. I signed up to volunteer for OzHarvest. I had a valid WWVP and a police check issued in 2023, but OzHarvest wouldn’t accept the police check and wanted me to pay $80 to get an another one. So, I declined, even though I would have been be working with ‘paid’ OzHarvest staff. Other organisations are comfortably to pay for police checks and WWVP for volunteers, but not OzHarvest. Like many others I’m ok with travelling to different locations at my own cost in my own time, providing my time for free and working with ‘paid’ staff, who I assume didn’t have to pay for their police checks or WWVP, but drew the line at spending money for the privilege of volunteering for OzHarvest. I also regularly volunteer for other local organisations who don’t expect their volunteers to be out of pocket for the privilege of volunteering.

Gregg Heldon8:34 am 07 Jul 25

We all know that this is a new tax that will increase over time. It’s something new I will have to pay for when my WWVP card expires. Thankfully I renewed it last year.
For the first time ever, I agree with a Greens MLA petition. My local one too. Will wonders ever cease.

All taxes increase over time Gregg Heldon. Give me an example of one that doesn’t?

Gregg Heldon10:10 am 07 Jul 25

Stamp duty. If not the actual duty, then the threshold.

Jack, maybe so but this isn’t a tax, it’s a fee. And it’s going from $0 to $11.

Jack D. great way to try and justify a fee on people who volunteer their time for a charity, sports club or whatever they decide. you and your mate AB certainly know how to hit the canberra community with new “fees”. i agree Gregg it will almost certainly go up year after year, just like the heath fee will.

In what way was my question trying to justify a fee on people who volunteer their time?

If I am required to pay this extra tax and it goes towards providing additional funding for children in need and those less fortunate than me I will be more than happy to pay!

Gregg Heldon5:45 pm 07 Jul 25

Do you have inside knowledge of where the money is or should be going to Jack? Or will it be going to help pay our mismanagement debt?
You sometimes say things that intimate that you have inside Labor knowledge.
By the way, you haven’t acknowledged that I got it right with stamp duty, not that I would expect you to give me a bit of credit.

and where does it say this $11 will go towards children in need Jack? we both know it will go into general revenue, or as the rest of us in canberra call it, the light rail bucket.

FFS are you people so cheap you have to quibble over $11?

Do you even know what goes into carrying out a background check? Either way, taxpayers pay!

Jack D. no not cheap at all and would happily pay the $11 if you can guarantee that all the money raised will go back to the charity organisations. can you check with your mate AB and see what he plans to do with the revenue he raises from this. its not an issue about the costs its the BS that the chief minister spins on why they all of a sudden need to charge for this after all these years. why dont you just admit its a fee/tax because they cant balance the books and need money from any source they can. they way you try and justify anything that comes out of AB’s mouth is really pathetic.

Maybe some of those well-lined and tax-exempt charity and religious bodies such as the Anglican and Catholic Churches, through to smaller ones including the Church of Scientology, Seventh Day Adventist Church and the Exclusive Bretheren, could cover the costs for their charity workers. There are also those basic religious organisations which are tax-exempt and form a special sub-group of charities that exist only for the purpose of advancing religion.

The small fee covers administrative costs, criminal history and background checks as well as card issuance.

However babyal for those suffering financial difficulties you can apply for a waiver, as with many government services attracting a fee.

But the good news is, the fee is also tax deductible!

Jack D. great to see youre still pushing the hate of churches agenda. what about local junior sports clubs?? no mention of them in your little rant.

Gregg Heldon3:06 pm 08 Jul 25

Having helped perform background checks, yes I do know what goes into them. Also paid for police checks too, even when working for them.
But this hits pensioners and community organisations who are all doing it tough.

Thanks for the opportunity babyal!

I forgot to mention those tax-exempt clubs sitting on all that land they have been gifted by previous conservative governments, some of the most lucrative landholdings in our city. One of these clubs is linked to the Catholic church. Until recently we had a publicly funded Catholic hospital. There are also those large and profitable sporting clubs dotted around Canberra who also rely on the good work of volunteers, benefiting from tax breaks and public funding enacted by previous federal governments to win votes and undermine the ACT’s leasehold system to be to the detriment of ACT residents.

Maybe they can all dig deep into their coffers and cover the costs of their volunteers rather than rely on taxpayers!

Jack D. great response to a question noone asked. now how about you read my question and reply to the JUNIOR SPORTS CLUBS. your once again ignoring the questions that are asked of you to push your own hate. ive seen it time and time again when you get backed into a corner you just rant on about your own agenda and ignore whats asked. its pathetic really.

I will reword my response babyal, just so you can comprehend!

Maybe all of those “big” and “financially profitable” sports clubs around Canberra – AFL, Rugby League, Soccer, Basketball etc – can dig deep into their substantial coffers and finance the costs of WWVP cards for their hardworking volunteers, from junior sports up to senior level.

Just to relieve the costs placed on long suffering taxpayers.

Ya got it?

Gregg Heldon8:41 am 09 Jul 25

Heaps of sporting club, junior or otherwise, that don’t rely on the backing of a major club, or have to rely on grants from one to make ends meets.
The Junior or casual clubs of all sports that rent, even when training, grounds from the Government.
And then there is community organisations who rely on volunteers who go out into the community to advocate for various activities/causes/vulnerability situations etc.
And yes, $11 is not a lot of money in today’s world, but for some, it’s now something they have to budget for. And if there’s multiple people in the household who will require it, that budget just got tighter.

Gregg Heldon8:45 am 09 Jul 25

By the way Jack, isn’t the Catholic Church, an organisation that supposedly fills you with rage, traditionally where your beloved Labor party gets its traditionally support from? Especially Irish Catholics and Italian Catholics? Like our current PM?

Jack D. once again showing your lack of understanding how it all works. youll find that all those clubs do put in great financial help to junior sports clubs, i know the Raiders and Vikings and Brumbies certainly do. maybe if your mate AB cut ground hire and lighting costs for the junior clubs then they would be able to offer to pay the WWVP fee that your boss has imposed on all volunteers.

Maybe babyal you should get over your obsession with AB. I have not mentioned AB in any of my posts, nor has he had any input into my thought processes.

The ACT’s Auditor-General did an audit into the ACT Clubs industry in 2018. The final report was damning of the industry, uncovering multitudes of corruption including a lack of reporting in annual returns and 1,455 in community and financial contributions that could not be accounted for. Maybe babyal and Gregg Heldon should think past their prejudices and do a bit of delving, with this report freely available on the ACT Auditor’s website.

There have been a number of regulations implemented since this damning report was released, changes aimed specifically at controlling the club industry’s rampant and rogue behaviour. These changes were fiercely opposed by the Liberals and the club industry. Maybe it is about time we had another audit to ascertain whether the industry has been complying.

I look forward to the results!

Gregg Heldon2:59 pm 09 Jul 25

Ahh, the old Jack D deflection tactics. You are a master at it.
Prey tell Jack, what prejudices do I have?
This should be fun.

Ahh Gregg Heldon back again whingeing at the government now for over two days about a measly $11 fee for a WWVP card every 5 years.

Gee Gregg if you are so hard up you can always apply for a waiver.

It is also tax deductible!

Gregg Heldon4:12 pm 09 Jul 25

Not hard up, but unlike you, I can think of others not as well off as myself.
I don’t think I have whinged. Pointed out a few things, sure. And I’ve been sarcastic at your rants and evasive responses. You are incapable of answering a question. Any question. In a straight or obtuse manner.
Must be a lonely life.

No Gregg it must be you that has the lonely life or are just plain grumpy! You don’t like the $11 fee, okay I get it. My response to your original post was in good faith and in no way arguing with your comment. You responded and I agreed with your response depending how you look at the tax. But then you turned it into a two-day argument because you don’t like the government as you have previously made clear and, I didn’t acknowledge you and give you credit. Do people suffer from such low self-esteem?

For goodness sake!

Gregg Heldon8:38 am 10 Jul 25

Yes Jack, people do suffer from low self esteem and they do get lonely, especially in this town. It is a town that almost promotes lonliness, especially if you’re a little bit different. Mentally, physically, job wise, social standing.
And that does make me a grumpy old man. Actually, it makes me an angry old man. People get marginalised in this town and I believe that this tax could make people even more marginalised, and lonely. It has that potential.
Potential for less meals on wheels. Potential for less kids playing (and socialising) playing footy, or any other kind of sport. Potential for less access to mental health support. And the list goes on.
I didn’t turn anything into an argument. I was merely stating why I think it’s a poor policy from a poor Government (the one thing you have got right through this whole thread). You don’t have to respond. That’s your right in a democracy.

I should have added the word “miserable”.

Gregg Heldon1:30 pm 10 Jul 25

I don’t think I’ve ever been called miserable before, so you must be talking about yourself, the policy or the Government.
Or all three.

No nothing like it Gregg, far too busy to mope around feeling sorry for myself!

Gregg Heldon3:41 pm 10 Jul 25

Well, maybe you should see someone about that. I have done for the last dozen years.

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