14 October 2025

Government's footpath injury payout bill 'alarming'

| By Ian Bushnell
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people walking on footpath

Money spent on injury payouts could be better spent on maintenance, says Thomas Emerson. Photo: Living Streets Canberra Facebook.

The ACT Government paid out about $6 million for footpath-related personal injury claims between 2020 and 2025.

Over the same period, the government spent $1.7 million on legal costs related to footpath injury claims.

The figures have been provided in answers to questions on notice from independent MLA Thomas Emerson to Attorney-General Tara Cheyne.

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Mr Emerson said it was alarming that the government was having to pay out such significant sums of money because of footpath-related injuries.

He said poor quality footpaths were bad for the city, bad for the budget and bad for the community.

“We could save a lot of money and pain by fixing damaged footpaths before Canberrans are injured by them,” he said.

“How many footpaths could have been repaired or upgraded with the millions of dollars we’re spending on footpath-related injury payouts and legal costs?”

Mr Emerson said there was also a significant human cost attached to damaged footpaths.

“A footpath in need of repair can leave people, particularly those with mobility restrictions, feeling stranded and isolated in their own neighbourhood,” he said.

Last month Mr Emerson moved a motion in the Legislative Assembly about gaps in the ACT’s footpath and bike path networks.

The Assembly passed the motion, amended by the Liberals and Greens, which called on the government to publish and regularly update a register of all path network projects and investigate a pavement condition target for all community paths in the ACT.

But Mr Emerson was not so successful with another footpath-related motion, with Labor and the Liberals combining to rebuff his bid to overturn the deferral of a new fee system for builders blocking footpaths and roads around construction sites, instituted after lobbying from the Property Council.

Ms Cheyne told Mr Emerson in her answers that the payout of $5.9 million came from 76 claims, from a total of 716 Personal Injury Claim Notifications over the last four financial years.

She said the ACT Government Solicitor only had data on notifications for those years.

The payout figure for 2024-25 was $1,722,578 from 25 personal injury claims, the largest sum and number of claims over the five-year period.

In 2020-21, the government paid out $1,113,539 from 13 claims, increasing to $1,139,839 in 2021-22 from just eight claims.

There was a dip in 2022-23 with $882,752 paid out, but the number of claims doubled to 16.

The payout figure jumped again in 2023-24 to $1,065,164, this time from 14 claims.

Apart from the 2022-23 dip, legal costs have been rising, surging to $642,079.93 in 2024-25.

In 2020-21, they were $180,024.80, in 2021-22 $334,838.86, then down to $242,150.47 in 2022-23 and up again to $346,640.58 in 2023-24.

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Ms Cheyne noted that personal injury claims may take several years to resolve, and therefore, legal expenditure in relation to a particular claim may be incurred over a number of years.

She said the legal expenses in 2024-25 were about 1.2 per cent of the total government expenditure for legal services.

The ACT Government Solicitor’s professional fees associated with personal injury claims were cost-recovered from the ACT Insurance Authority under the Territory’s insurance arrangements.

The government spent $6,606,662 on community path network repairs and maintenance last financial year.

In 2020-21, the figure was $6,746,268, then $8,222,177 in 2021-22, $6,869,567 in 2022-23 and $7,579,058 in 2023-24.

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The ACT Government were repairing the road near my home. So they parked their trucks on the footpath instead of further along the road with standard road parking. The footpath is now broken in several places. So road services are actually doing damage to the very things they should be fixing.

Broken footpaths – must be a question of economics. Must be cheaper to pay the insurance premium than to actually fix the problem. The poor injured punter that’s injured as a result doesn’t matter in the equation!

And they allow builders free use of publicly funded footpaths for months at a time. Active travellers have to make detours over all sorts of difficult surfaces just so a builder isn’t inconvenienced.

Legislative Assembly members don’t need to look far. The Square alongside is an example of issues. It was clearly paved as a pedestrian precinct. Then heavy vehicles were foolishly given access for event set ups. Repeated disruption and make do repairs of the paver surface has been the consequence. Entirely foreseeable.

Paver surfaces built with heavy vehicles in mind do work. Witness areas of the City Bus Interchange.

A major improvement in pedestrian surfaces is achievable by the simple exclusion of any heavy vehicles at any time. In adverse weather periods in particular, just one heavy vehicles can be enough to create damage. Alternatively, if that is not practical, then, logically, the provision of pavement foundations and surfaces that can tolerate heavy vehicles is necessary.

this is just such a clever and perfect way of thinking about this issue, and it’s painfully true. wish our MLAs thought practically like this

Capital Retro4:50 pm 14 Oct 25

Yes, and they have the temerity to paint those ridiculous “Active Transport” signs on some of the footpaths in the worst condition.

The pavement is passive.

The Active transport is just newspeak.

Cars are active not passive.

It’s all the gum trees.

Not keeping up with growing pedestrian traffic, especially around new apartments and office blocks. Ridiculously narrow footpaths in Barton despite massive growth in foot traffic and much more to come with new offices populated. Some paths have steep edges and risk of rolled ankles and falls.

I fell flat on my face the other day in Gungahlin, on a downhill stretch. No way to save myself. I agree they just grind bits and leave others, or replace with shoddy work. Some pavers are marked for repair, while others just along are ignored. I guess we will just keep falling over and costing the government. It’s what always happens. Somehow governments don’t really care about actual people.

Poor unsupervised construction is part of the problem. Concrete layed on soft ground without proper compaction usually just a plate compactor is a leading cause in the newer suburbs.

It’s typical of governments that are ruled by beancounters who’s job seems to be to look at the “now” costs rather than the bigger picture.

Then you get Fix My Street where you put in a ticket that two parts of the path need grinding smooth. They send out a contractor who only does half the job and leaves the second section untouched.

Fix My Street resolves the job but gives you no avenue to push back and say “no it’s not fixed, please contact me and ask why this is so” so you give up and leave the second bit bad.

Even when they do put in new footpaths or repair old ones, the workmanship is exceedingly shoddy. There are a number of “repaired” footpaths I’ve walked on that are worse than the damaged original. Which, of course, leads to more accidents and payouts.

When a high-falutin’ local council can’t build a basic footpath at a reasonable price, you know something is seriously wrong at its core.

Another example of how “Fix My Street” is broken.

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