26 September 2026

Why does it take more than 90 days to repair streetlights in Canberra?

| By Jarryd Rowley
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Streetlights on a Canberra Street.

More than 450 streetlights across Canberra have been out for more than 90 days. Photo: Michelle Kroll.

The ACT Government has downplayed the backlog of faulty, unrepaired streetlights across the territory, despite claims from the Liberals that they’re making Canberrans feel unsafe.

During estimates earlier this month, the ACT Government revealed that it is currently working through a queue of 460 faulty streetlights, all of which have been out of action for at least 90 days.

The delayed repairs include a maintenance request dating back to October 2022.

Shadow Minister for Government Services Peter Cain has led the Canberra Liberals’ push for answers as to why it is taking so long to fix the lights.

Mr Cain said broken streetlights are more than a lighting issue, adding that the longer the lights are out, the greater residents’ safety concerns become.

“Canberrans are contacting my office saying they feel unsafe walking their streets at night without working streetlights. We are also hearing concerns about cars and properties being broken into while streets are left in darkness,” Mr Cain said.

“Streetlights are basic infrastructure. People should not have to repeatedly report a broken light and then wait months wondering if anyone is going to fix it.

“The ACT Government’s own answers to my Estimates questions taken on notice now show 460 faults have been unresolved for more than three months, with one dating back to October 2022. How is that remotely acceptable?”

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ACT energy provider Evoenergy said it isn’t to blame for the backlog, stating the responsibility for maintenance lies solely with the government.

“Evoenergy does not maintain Canberra’s streetlights. Streetlight infrastructure is owned and maintained by the ACT Government,” a spokesperson said.

“Evoenergy’s role is to supply electricity across the ACT through the electricity distribution network, including for streetlight connections.”

The ACT Government responded to the number of faults, stating they represent only a fraction of the 83,000 streetlights across the ACT.

“As of July 2026, 460 streetlight faults had been open for more than 90 days. This represents approximately 0.55 per cent of the ACT’s streetlight network,” an ACT spokesperson said.

“Streetlight faults are often more complex than replacing a lightbulb. Many faults require fault-finding, electrical testing and site investigations to identify the cause of the outage and, in some cases, multiple repair activities before the streetlight can be returned to service.

“More complex faults can involve underground cabling, electrical supply infrastructure, poles and other streetlight assets, as well as access constraints, traffic management requirements, nearby construction activity or dependencies on third-party infrastructure owners.”

The ACT Government said extended waits often stem from ongoing investigations to identify more complex electrical, cabling, structural or supply issues that require additional work before the streetlight can be returned to service.

Mr Cain responded to the ACT Government’s claims, arguing that the functionality of most streetlights does not excuse the wait times for others that are faulty.

“A broken streetlight does not become acceptable simply because thousands of others are working,” he said.

“Safety isn’t measured in percentages. A streetlight that has been out for three months is a problem regardless of how many others are working.

“Streetlights are there for a reason. When suburban streets, paths and public spaces are left in darkness, people feel less safe at night, and poorly lit areas create opportunities for crime.”

READ ALSO Don't love Fix My Street? Why you shouldn't expect another option anytime soon

Mr Cain said streetlights aren’t the only public infrastructure that has a backlog.

“The government has previously admitted Fix My Street had 38,000 jobs left open, while average resolution times had reached 99 days,” he said.

“The government’s official response is to tell people to log Fix My Street requests when lights go out. These faults have already been reported. Canberrans have done their part. The problem isn’t Canberrans failing to report faults. It’s the government failing to fix them.

“This is what financial mismanagement looks like when it reaches basic city services. This is the government’s system and the government’s responsibility. Don’t blame Canberrans.”

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Daoine R Amadanach2:27 pm 28 Sep 26

To be honest I didn’t read all of this article. I did however read an article about a cafe in Civic that took 2 years of dealing with Access Canberra, filling out forms and paying fees JUST to get outdoor umbrella’s installed. That article pretty much explains it.

This is the email that you receive a few days after submitting a Fix My Street request.

“We regret to advise that your Fix My Street request may not be actioned at this time, as members of Professionals Australia (the union representing technical and other professionals employed by the ACT Government) are currently undertaking industrial action.

This unfortunate situation has arisen due to the inability of the ACT Government and Professionals Australia to reach agreement on pay and conditions under the new Enterprise Bargaining Agreement. Concerns regarding the proposed pay offer have also been raised by a number of other unions, which have argued that the offer does not keep pace with increases in the cost of living and may result in a reduction in real wages.

Any further correspondence regarding this matter should be directed to your local Member of the Legislative Assembly (MLA), or to:

Andrew Barr, Chief Minister
Rachel Stephen-Smith, Deputy Chief Minister and Minister for Education and Early Childhood Development
Chris Steel, Treasurer and Minister for Planning and Sustainable Development
Tara Cheyne, Attorney-General, Minister for Transport, and Minister for City Services”

Why are we reading articles and judging the current ACT Government? It’s just not worth the effort. Stop complaining and let it be until Barr decides to retire. He’s not going anywhere until he decides he’s had enough so sit back and enjoy the ride.
This is what ACT residents vote for and have for many years and that’s not going to change anytime soon regardless of how they choose to run the territory.

I understand your complaint but is there really someone better to vote for?? Bring some teals and we might get a change of government.

Fail.

Even when you report an issue via “Fix My Street” it does nothing (even more than usual) as the ACT public servants are taking “industrial action” and just automatically close the case without taking any work or action to fix it and tell you in the auto response to take it up with the politicians

I was hoping they put the job in the queue because of industrial action not simply close it.

Closing it without action is unacceptable.

@purplevh – It may not be acceptable but it is standard practice for this government. They don’t care about what’s acceptable or right, just doing what they want with little to no regard for their constituents, aside from the wealthy and influential ones.

You can’t knock Mr Barrs attention to detail & repair, Sunday 2 weeks ago at 6.10pm (down) & 6.25pm (backup other side) in a back St in Dunlop we had a street sweeper working at 4/5 kilometres an hour in a St that Is kept clean by resident’s, hey just say’n.

“Safety isn’t measured in percentages”. Streetlights aren’t the only thing that isn’t getting repaired.

Has anyone, besides me, noticed the state of Wire Rope Safety Barriers that have been installed progressively around Canberra. The Gungahlin Drive is a good example of managing safety by budget constraints, or operational constraints, or just plain bad management.

The preferred used of the Wire Rope Safety Barriers in new roadworks is something that commits the ACT Government to continual maintenance for the onset.

Damaged, sagging Wire Rope Safety Barriers with missing posts cannot catch vehicles. Ropes lying on the ground allow cars to ride over them, risking severe rollovers or cross-median head-on collisions.

Whoever in the ACT Government that is putting plastic traffic cones along these non functioning barriers instead of fixing them (or replacing them with something more permanent) would likely be cupable of reckless, or grossly negligent management if there was a death or severe injury resulting from a head-on collision.

Street lighting is important. Safety on the roadways where people are travelling at speed, if probably more important in my mind.

But let’s all keep pushing our luck to save a few bucks. Let’s also not blame the road crews and low level public servants when people start dying. The ACT Government leaders are responsible. Under Australia’s Work Health and Safety legislation, I think we could all argue that it’s them carrying out this business activity (PCBU).

Gregg Heldon6:41 pm 25 Sep 26

Completely agree.

Felix the Cat6:42 pm 28 Sep 26

It’s nearly a full-time job to repair/replace the wire ropes on Gungahlin Dr. As fast as it gets fixed it gets damaged again.
I believe the govt just logs a job when they are made aware of damage, with the appropriate contractor to repair/replace damaged sections of the wire rope fence and they just add it to their list of jobs to be completed when resources allow. I wouldn’t imagine it’s a super urgent priority, it’s just a wire rope fence dividing the carriageway, traffic in both directions isn’t affected.
There was a lot of opposition to it from motorcycling groups when it was first installed as it was deemed to be potentially life-threatening if a motorcyclist hit it. The motorcyclist’s concerns were deemed not to be serious enough for an alternative product to be installed instead (such as armco railing or cement blocks like Tuggeranong Parkway).

Maintaining line marking and traffic signs to Australian Standards is the minimum necessary for road safety.
If I use my car and some detail is not working as required by the rules, it is an offence and the car is unroadworthy. I cannot justify using it on the basis of my budget, I am too busy, it is inconvenient, etc. .
Whilst platitudes on road safety are frequently said by the Government and particularly the police. When it comes to maintaining line marking and signage, suddenly it doesn’t seem to matter much. Budget, convenience, etc. seemingly taking priority.
Just imagine for a moment if the rules applicable to our registered vehicles were applied to streets or roads. Then they would be required to be routinely taken out of traffic use because they didn’t, at that time, meet the safety standards!

Why does it take more than 90 days to repair anything in Canberra? It took over six months for them to organise a metalworker to repair some handrails on the bridge over Yarralumla Creek in Curtin. And it took them over a year to repair truck damage to the C4 cycleway in Kambah and Mawson (we could also question why the ACT Government seems to like destroying cycleways by driving trucks on them in the first place) – one day they might even get around to repainting the linemarking!

They also like to fix things, only for it to be broken again (smashed by hooligans) within 24 hours of getting repaired.
Then rather then replace it with something that won’t break as easily, they replace the broken item with the same thing that gets smashed again within a day of the repair.

The lights work fine in the vanity express. The Chief Clown wanted to be a big boy in a real city – now he is, Melb’s potholes are coming our way next! What a three-ring circus Labor have become… and still they spend up large on your credit card!

the Melb potholes are already here… Ive noticed they are no longer fixed and they just paint an outline around them just like Melb

I think you’re right… I just saw the same on bike paths. They really are useless!

Because we can’t have BOTH a tram and lights that work…

The streetlights went out in my (the whole) street in Macarthur. Was sorted out in two days. Thank you. Yes I know that does not resolve the other lights elsewhere, maybe the other lights have significant issues. Canberra has so many issues.

Gregg Heldon8:05 am 25 Sep 26

Because we, the populace, should be treated like mushrooms.
Kept in the dark and fed Bullsh!t.
The streetlights are a metaphor for Canberra as a whole, at present.

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