ABC TV Signal

tommy said :

However, in fact ABC had a “codec fault” for ABC3 – a fact only found by ringing the Reception group at ABC and pushing past the “reset to factory defaults” straw grasp – something to be resolved “soon”.

Thats exactly what the symptoms I am seeing are. ABC news is fine, then as soon as they flick over to 7:30 report it goes all blocky. That was the case on Thursday night, and tonight it went blocky once Four Corners came on.

I had this problem too and rang the ABC reception who knew nothing. However i rang a mate in teh broadcasting authority who said move the aerial and do a re-scan – and it picked them up again fine.

excession: You should have picked up ABC24, too.

The links on this page tells you all you need to know http://www.abc.net.au/reception/freq/act.htm

I lost ABC for a while a few months ago when they did a slight frequency change for some reason that I can’t remember. Was quite simple to do a manual tune on my TV to tweak the signal to the new frequency and has worked perfectly since. The default factory tuning settings on my TV only search for ABC on the old frequency.

Coincidentally our digital TV lost all references to channel 10 (SC 10, SC 10 Canberra, SC One HD etc).

That forced me to do a rescan, which I needed to do anyway.

Channel 10 channels came back, and I picked up Gem, Go and 7-Mate as well.

Now we have at least 10 channels with “nothing on”. 😉

(down near the base of Mt Taylor with Line of Sight to Black Mountain Tower.)

Remember that ABC Black Mountain is not the frequency you might expect. Auto-tuners that work on a standard 7MHz spacing for channels would expect to find the ABC channel at 205.5 MHz, but it’s not there- it’s at 205.625 MHz.

ABC Radio National disappeared from its usual place on the dial (846) in the middle of the night a few nights ago – they must have been doing some work on ABC aerials … it was back on in the early morning.

If it’s digital TV, then it’s best to contact the ABC (http://www.abc.net.au/reception/contact/) via phone. Recently ABC3 stopped working – audio only. Being a compliant citizen I followed ABC’s advice by resetting my TV to factory defaults etc etc.

However, in fact ABC had a “codec fault” for ABC3 – a fact only found by ringing the Reception group at ABC and pushing past the “reset to factory defaults” straw grasp – something to be resolved “soon”.

When I attempted to “mentor” the contact centre about having the information on their website to avoid uneccessary calls [to them] and to avoid consumers having “reset their TVs to factory default” they said “only PLANNED maintenance is on the website” – ie if it’s a UNPLANNED fault then it’s not on the website.

As a taxpayer I attempted to escalate this beyond the service centre monkeys to save other taxpayers from needless waste – I was directed into circles (back to their website… etc).

If any ABC board members or executive read this – time for a complete gutting of your service centre team leadership right up to and including their executive team representative.

At least there’s always iview!

Ours has been mucking up too. We’re northside.